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Crossroads Agency

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80 Congress Street
Springfield, MA - 01104
(413) 739-1611
Fax Number: (413) 739-1711
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About Crossroads Agency

Crossroads Agency is an outpatient mental health and substance use disorder counseling agency dedicated to providing a wide range of services including individual and group counseling, couples and family counseling, psychopharmacology as well as Day Treatment. 


Mission
To provide the highest quality services to individuals in need, so that they may achieve their goals and improve their quality of life. 

They strive to create an atmosphere that fosters recovery, hope, self-determination and personal growth for the individual served. 
They are licensed by the Department of Public Health Bureau of Substance Abuse Services to provide substance abuse counseling as well as licensed by the Department of Health Care Quality to provide mental health counseling.

Is this treatment center really free?

Most of the listings on this website are free; however, we decided it would also be helpful for our visitors to see sliding scale treatment centers (which are based on your income and you can qualify for free treatment) and low cost rehab centers for low income persons.

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  • Discover Free & Other Options
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  • Find Addiction Help 24/7
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All calls are 100% confidential

Tips on Choosing a Free Rehab Center in Springfield, MA

  • Make sure the center is accredited. Accreditation means that the center has met certain standards of quality and patient care. You can find accredited rehab centers by visiting the websites of the Commission on Accreditation of Rehabilitation Facilities (CARF) or The Joint Commission (TJC).
  • Check the center's track record. How long has the center been in operation? What is its success rate? You can find this information by reading online reviews or by contacting the center directly.
  • Consider the center's treatment approach. Does the center offer a variety of treatment modalities, or does it focus on one approach? What is the center's philosophy on addiction treatment?
  • Find out what the center's aftercare program is like. Aftercare is essential to long-term recovery. Make sure the center you choose offers a comprehensive aftercare program.
  • Make sure the center is a good fit for you. Consider your individual needs and preferences when choosing a rehab center. For example, if you have a co-occurring mental health disorder, you'll need to find a center that offers dual diagnosis treatment.

Here are some additional tips:

  • Ask about the center's admission process. What documentation do you need to provide? Is there a waiting list?
  • Find out what the center's policies are on insurance and financial assistance. Will the center accept your insurance? Does the center offer financial assistance to patients who need it?
  • Visit the center in person, if possible. This will give you a chance to meet the staff, see the facilities, and get a feel for the center's atmosphere.
  • Talk to people who have been to the center. Ask them about their experiences and whether they would recommend the center to others.
Choosing a rehab center is an important decision. By following these tips, you can find a free rehab center in Springfield, MA that is right for you.

Frequently Asked Questions

Do free rehab centers exist?
Yes, there are a number of free rehab centers in Springfield, MA. These centers are typically funded by government grants, private donations, or a combination of both.

Who is eligible for free rehab?
Eligibility for free rehab varies depending on the center. However, most free rehab centers accept people who meet the following criteria:
- Are addicted to drugs or alcohol
- Have a low income or no insurance
- Are willing to commit to treatment

What services do free rehab centers offer?
Free rehab centers offer a variety of services, including:
- Medical detox
- Counseling and therapy
- Group support groups
- Vocational training
- Job placement assistance


How long does free rehab last?
The length of free rehab varies depending on the center and the individual's needs. However, most free rehab programs last between 28 and 90 days.

User questions & answers

Are you familiar with Crossroads Agency? Help FreeRehabCenters.org users find out answers.

We publish all Helpful information.
What is your current addiction that you are seeking help for? How long have you been addicted to it?

What is your current addiction that you are seeking help for? How long have you been addicted to it?

marijuana

0 votes
Saturday, August 22, 2020

marijuana

marijuana

0 votes
Tuesday, October 23, 2018

marijuana

Have you ever been to a rehab facility before? How was it? What did you pay for treatment? (Let us also know the name of the treatment center)

Have you ever been to a rehab facility before? How was it? What did you pay for treatment? (Let us also know the name of the treatment center)

Do you have health insurance? Do you have a high deductible?

Do you have health insurance? Do you have a high deductible?

If you have any other information you would like us to know, please enter it here.

If you have any other information you would like us to know, please enter it here.

I am looking for a certificate of completion from a drug treatment programs

0 votes
Tuesday, October 23, 2018

I am looking for a certificate of completion from a drug treatment programs

Have you ever had free rehab before? How did you get in to the program?

Have you ever had free rehab before? How did you get in to the program?

Do they accept ex felons?

Do they accept ex felons?

Free Rehab Centers in Nearby Cities

Since many of our rehab centers are sliding scale, we have provided the Federal Poverty Guidelines below. Visit the Crossroads Agency website listed above to see what the level is needed for free care based on your income from the sliding fee scale.

Federal Poverty Guidelines for 2024

Persons In Family Household Poverty Guideline Salary per year
1 $15,060
2 $20,440
3 $25,820
4 $31,200
5 $36,580
6 $41,960
7 $47,340
8 $52,720

*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get reduced or free treatment from some substance abuse centers, they use a sliding fee scale based on your income. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.

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Get Help With Addiction

Call Toll-Free To:

  • Discover Free & Other Options
  • Speak To Someone Now
  • Find Addiction Help 24/7
866-972-0589

All calls are 100% confidential

Important Definitions

Sliding Scale Treatment Fees that are variable based on the clients ability to pay. Fees are reduced for lower income persons or have less money due to high expenses.

Non-Profit Treatment Many non profit treatment programs are free or are lower cost due to the non profit organizations status.

Faith-Based Treatment Many religious organizations offer drug and alcohol recovery treatment at no cost as part of their ministry services. Many also offer payment assistance for those that qualify.

Medicaid Payment Assistance Medicaid often covers payment for alcohol and drug treatment. Medicaid coverage do differ by State. We provide recovery centers and programs that do accept Medicaid as payment for treatment.

Payment Assistance Payment assistance is available at a large group of treatment centers. We list this detail in the description. Payment assistance programs are often structured due to the situation. You will need to call the location to find out specific details on payment assistance programs.

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